We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-45 Business days|
|Asia||10-40 Business days|
|Africa||15-40 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product not come, but store money back
Very fast, goods and also very satisfied.
The goods did not come. But the store returned the money without problems.
Walking from china was carried for a very long time. But fortunately, everything is normal
The goods are not delivered, returned the money.
Okay, thank you.
It took a very long time. Works.
Went long, but in general everything is fine
It came quickly! everything is good! i advise
Delivery pipets, long ordered in spring, received in autumn. 3.5 months. Gopka full do not recommend the store at all.
Everything works normally checked
Parcel received in 2 months
Came quickly! The store is sociable!
Delivery three weeks, cable not check yet, but visually new and similar as were included to the monitor.
Fast delivery and cheaper than other Apps
The store is good, sociable. The parcel was sent immediately. Only until perm was three months old. Apparently somewhere in our post office lost. Prodovtsu recommend.
Got it. But i did not check. I will add it.
Came to taganrog for 2 months and 4 days. Packed in standard gray postal package. To the touch is pleasant. Doesn't smell. Color as picture. What else to write? The wire and the wire, came and stuffed. Selling happiness in life and a lot of yuan!
Quick and it seems all right
ok , thanks
Very fast delivery, thank you.
The wire came before it was described
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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