SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Due the Covid 19 pandemic, your package may arrive slower than expected.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-40 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Min Ztore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minztore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Everything works! I recommend
Works like a charm! 5 stars!
The goods of quality material! Thank you!
Toyota platz, had to cut a couple of millimeters in width and the end of the base of the platform, rearranged the elastic band-covers, was at the bottom, the button was not fastened in the seat and poorly fixed, well, i checked before all this sawing, everything works, hooked to the ignition lock through the fuse
It's okay. It came quickly. Charges quickly.
Two contacts for power supply, from them the backlight of ports immediately works. On delivery medium, the port of zaebons itself
Excellent convenient thing, if someone has a catastrophically no usb, not a minimized thing
Very good store clever recommend fast delivery
Cool thing
Everything works fine! I order not for the first time.
I take a second time, the quality is good. Charges quickly. I advise this store and this product
Everything came whole. Works great.
Perfect, store recommended. fast shipping
I ordered the charger on july 7, i received the 22nd. Bought for 255 rubles. And 44 gave for delivery saver shipping. I buy not the first time. With the store did not communicate-there was no need. Thank you for the goods!
Delivery two weeks! The quality is excellent.
Got in the standard connector vitz. Connected all the backlight works, charges.
Thank you hər is fine.
Very quickly delivered. Thanks to the store.
VŠE v naprostém pořádku. Power děkuji and všem doporučují!
Outwardly everything corresponds to the photo and description, connected everything on fire (bright for dark time). The track was tracked, the parcel traveled for a long time in russia, and so all the norms.
The parcel came quickly, everything was tracked, the order is satisfied.
Nice item
Very good product
Reached vladivostok for 2 weeks, later i will put and write off
Everything is clear on the delivery, the store and the goods themselves. Not heated that pleased