SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Due the Covid 19 pandemic, your package may arrive slower than expected.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-40 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Min Ztore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minztore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Nice quality Thank You
Item arrived on time and exactly as described
Quality seems ok but the cups inside fit loosely. A properly sized spacer or a spring will be necessary.
Super
I'm very satisfied
very nice product. good value for money. Seller is very responsive to messages and answers all questions asked regarding the product. Seller and product highly recommended.
ther were scratches in top and the bottom of teh filter!
That's what you need. Result 6,35 completely in zero, only the sound of the percussion
WONDERFUL ITEM AND WONDERFUL SELLER. THANK YOU
nice
The goods are heavy. The total weight of the jar is collect 777 grams. After drilling holes and cutting off the excess ends (plugs) of the jar, the weight will decrease. Processing is not bad, but many Sharp faces. In places, turning is not on the axis, the knurling is not even. There are minor traces and dents. Hence the question of alloy: Is it true that it is a constructive aluminum. In general, the goods are satisfied. Parcel store sent twice (first time parcel lost at border), the second time the parcel arrived in about 3 weeks. The seller is responsive. It was pleasant to communicate, very quickly answered, gave the right detail.
Everything perfect
Everything Ok.
It came with a little delay. All the norms, the quality is good.
exelent
Exactamente igual que la presentación del producto, recomendado cien por cien.
фильтр по качеству 5 +) Рекомендую для 22, 5.45,
Большое спасибо продавцу!
as described
Exactly as described,very solid and well made should do the trick!
Very heavy. Threads are cleanly and correctly cut, but it is very heavy.