SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Due the Covid 19 pandemic, your package may arrive slower than expected.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-40 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Min Ztore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minztore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Thank you store, the order has come, Corresponds to the description.
Great item. Will buy again
OK, everything came up, (fuel goes well)
good product recommended store
The store sent the goods very quickly, the quality is good, there is no damage, one thing but why there are no pads, without them, there is a minimum Luft between the partitions and without pads it will increase, and additional lashes are unacceptable. You want to take the collective farm again? Thank you store!
Great!
All clearly except thread
Perfect, thank you.
Drilled himself, there are already recesses, so that the drill in the center rose. It remains to wait for the adapter and I will try. Some write that the paper is pasted so that there is no Lufta
The order was received in 12 days, by courier to the house. I haven't unpacked yet. Then I'll add a review and add a photo.
All is OK
goods has arrived.. thank you buddies..
The filter does not work.
excelente
Works great willing to buy another soon
Thank you, everything is fine in quality.
The filter came from a warehouse in Russia. Everything is super. Quality at altitude. I'm taking the second one. The biggest one is on vepre-7, 62. The smallest on. 22
Delivered by courier on the fifth day, in Krasnodar. A good filter-Moder, by volume up to 30 acorns approximately
Took a friend. Says a great thing for melkan.
Great product. Could come with O-ring because the parts are a little loose.
Perfect and fast delivery
Car fuel filter?
Arrived in Ukraine in 3 weeks. Quality is good. If there is anything to say, then I will complement the review
I received the goods in 10 days, directly to the apartment. The Courier is good. Packing is good. The quality of the product is good. There is a little difference, the end cap (cork) consists of plastic. Overall satisfied. Price = delivery speed + product quality + packing + service. The store is good.
Excellent