SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Due the Covid 19 pandemic, your package may arrive slower than expected.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-40 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Min Ztore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minztore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Very good, great quality. Recommend. Bought 31/12/2020 received 19/01/2021 Very fast
ok
If only for air
Delivery from Moscow to Irkutsk 10 days, courier to the apartment. The filter for my model is suitable after the Turner makes the adapter.
excellent
Everything is perfect I have to test it after Containment
fast shipping, thanks!
All as in the description one minus cups in the tube hang gap a little more than necessary. I will test the filter I will add to the engine 308.
It's like the description. Metal is good. Ordered two more
Brought courier to door
Delivered by courier in two or 3 days. Very fast delivery, but the quality of the product corresponds to the price. The cylinder is trivial, because of this very large difference on one of the ends. As a result, the lid is twisted screaming. For such money will go.
Holes due to bulges are not drilling in the center, with offset. The co-activity is creepy. I had to drill up to 8mm on малолитражку, so it filters worse. And yes-the fuel needs extra sound, otherwise it does not work
At first glance, it looks very decent. You need to "refine" and use. In my opinion for 0.22 will do, and for a larger one need something heavier
Ordered 1.11.2020 came by a new mail 17.11.2020 Kum said that not bad
it's ok very loose on the thread but does work shipping time good
Goods arrived well packed and in good order. High quality and precisely made product.
Really nice
Everything worked out great! Such fast delivery (5 days to St. Petersburg) I have not yet. Delivery by IML goods courier drove home. The filter is made qualitatively and neatly. The outer pipe is thick enough. For 22 sizes exactly with a margin, you need to try more.
Norms all, reviews on yutuba are. A little rattles when shaking. There are no seals, it will be necessary to twist on the fomka.
thank you
Delivery fast, the goods are excellent
O. K
Nice item but finish is not the best.
Cool pribluda
According to the description, received in 6 weeks in France