SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Due the Covid 19 pandemic, your package may arrive slower than expected.
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-40 Business days |
| Africa |
15-40 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Min Ztore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://minztore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
All OK. Only in the mail for almost a month Lay
Vero good
Everything came very quickly. processing quality! But there is one but!!! The outlet cover of the filter is not exactly twisted the hole in the tubes is offset because of this and the cover with the offset on the photo is visible! Weep will not try to fix everything
Of acordo!
Nice fuel filter, will not modify
Unfortunately was taxed 60% + 25% ICMS on the total (including freight) more R$ 15 posts and more 9 days postal rate of warehouse… A beautiful gift not… Bunch of PDF. Bad Product Note 10
Great product Very good.
It's super, came for a week and a half. Quality is awesome. I order the second one.
The item is overall well machined, and the tube is sturdy, with cleanly cut threads. I'm very happy with the product, and how the order was handled.
Very top will pops in car d high confidence can purchase
Everything is fine
To Kaliningrad it came in a month, everything is normal.
Hi,really nice product,unfortunately I mistakenly ordered the wrong thread size .I wanted 1/2” unf which is 20 tpi the standard size in the Uk not 28 tpi. My mistake.
good
It came very quickly (5 days), by courier.
Great quality for the price It has a bit of a game when screwing but in the end it aligns perfectly with the thread. Satisfied
Corresponds to the description
Everything came very quickly by courier in three days. Producer recommend
Delivery by courier to Deri in Peter for 3 days!!! All as in the description.
Thank you happy with the goods. Everything works up to the sound. 22LR
Sent quickly, description exactly as in the picture, delivery by the transport company to the door, but no instructions, holes are not drilled. How to connect is not clear (
It exceeded my expectations. Excellent product, the store and store are recommended.
got in today and looks great. shipping kinda slow but its ok.
Unfortunately the goods did not receive, the parcel was deployed on the border back, wrote to the store, he advised to open a dispute, opened the dispute money returned in 2 days.
haven't used it yet but looks like it should work just fine to keep the fuel clean and filter all the junk out