We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-45 Business days|
|Asia||10-40 Business days|
|Africa||15-40 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always at the highest level, there are little interference, but this is the only way to listen to your music on Focus 3
The box crumpled in the way. The device is intact and works. The sound is good. There is a hiss but it is audible only when switching songs. How the headset works mediocre. The store sent quickly. Track all the way.
The goods received. 10 days to magadan is a record. Thanks to the store. Everything corresponds to the description. Recommend seller
Everything is as usual at altitude!!! Super quality! Seller thanks and prosperity!
The goods of this brand are on top, i'm buying not the first time!
All ok. thank °you
Pěkné provedení. Funguje výborně. Spokojenost.
Thank you, everything is fine! I recommend!
The product works very well, A new product has arrived, The product arrived in Israel very quickly, I highly recommend.
Works well, of the minuses manual in english and chinese. When connecting the phone says something in chinese i do not know whether it is possible to change.
Everything runs good
THE box was slightly damaged, but apparently is all OK. THE quality and good. Lack only test. The Shipping was fast.
Very satisfied with the product I ordered, my wife is very happy. Thank you very much
Goods already accepted yield according to the expected... Still looking for English version
For now it meets the right and works well. It has arrived well packed.
Everything works. Easy setup. Recommend. The only thing -- it does not show the song on the car screen.
Arrived fast, than the standard, I will make a Additional review when it will I tried?
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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